Making training work is mission-critical
For a long time, the team at Tech Data Sweden relied on slides, tutorial videos, and demos in their training sessions. However, this mix wasn’t optimal for learning at a quick pace and retaining the most important knowledge.
Louise Runström elaborated on their training needs: “With new features and products coming out all the time, things move really fast in IT. We need to be up to date in order to do our best at marketing and selling these new offerings. We’re learning continuously and need to be able to apply the new knowledge in action right away. When we go to market, we also educate our customers, helping them make the most of the new products. So, making training work is mission-critical for us.”